About Company
Leading IT company
Job Description
Hi,
We have an urgent opening with one of our leading clients & a renowned MNC in the world:
Title: Services Head
Location: Mumbai
Experience Required: 5-8Years
Job Specifications:
· Overall responsibility of managing customer service requirements for business
· Managing relationships with the service centers across the country
· Managing the following
o Stock status & stock management
o Commercial operations-Procurement,Logistics,inventory & stock
Inflow and Outflow to various service centers regarding procurement & logistics products
o Maintaining records of stock and indents
o Processes to check and manage defective products
o Handling 1st level customer escalations
o Analyzing trends of replacement rates – increases in effect % etc
· Coordinating with supply chain and providing timely reports
So,would request you to please share your resumes/profiles with us at [HIDDEN TEXT] or contact us at 011-41203023
Warm Regards
Sherill Kohli |
