Candidate with experience in ecommerce & Mobility Hybris, Sitecore & WCS applications are the preferred. He would be responsible for development and growth of Digital Testing primarily focusing on Digital Commerce and Portal solutions. Candidate will be responsible to manage the financial targets and manage the investments of the TCoE.
Candidate should have experience in the above responsible activities, while working on real world Digital Online Solutions such as B2C, B2B, B2E ecommerce/portal solutions. Ideal candidates should have the following experience: *At least 12 to 16 years of experience testing and with at least 8+ years in a pre-sales/CoE leadership role in ecommerce (B2C/B2B/B2E) space. *Should have extensive experience in preparing and delivering large RFP responses, workshops and track record of winning large deals *Must have work experience in at least 6 large scale Digital & Mobility Commerce or Portal implementations and extensive Test Management and Test Architect experience *Self-motivated and consultative in approach. *Must possess excellent client facing skills. Candidates with prior consulting experience has an advantage. *Previous experience in managing people is must for this role *Must be flexible and willing to travel based on the business requirement.
What can I do when my salary history makes me really expensive in my current job market? I dont want to take a huge salary cut, but I am not having success interviewing.
Ironically, years of experience or having valuable expertise can sometimes put you in a tough spot and leave you feeling frustrated and discouraged. You cannot control where
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases